FSV Covid-19 Alert

ALERT – Fort Street Vet COVID-19 Response

March 25, 2020 — UPDATE

Dear Fort Street Veterinarian Clients, As we continue to navigate COVID-19, please be assured we remain committed to providing the best possible care for your pets. The health and safety of our team, clients and community remains our highest priority.  We are closely monitoring and following all CDC recommendations as it relates to social distancing and disinfection protocols. We will be continuing several precautions to limit any potential exposure for you and our team members: 

  • Curbside/Drop-Off approach to appointments will continue until further notice
  • Employees only will have access to our facility
  • Please stay in your car and call us upon arrival for your pet’s appointment
  • We ask that you reschedule appointments if you are experiencing any upper respiratory or clinical signs (cough, trouble breathing, sneezing, fever)
  • We will be accepting food and prescription orders by phone 
  • Our on-line pharmacy is also available for direct delivery

 
If you have any questions, please do not hesitate to contact us. Thank you as always for the opportunity to care for your pet and family.

Sincerely,
The Fort Street Veterinarian Team


March 16, 2020

Dear Fort Street Veterinarian Clients,

We understand the growing concern surrounding coronavirus (COVID-19) across our community and our hearts go out to all that have been impacted. There is no higher priority that the safety of our clients, team, and patients.  Today, we have made the decision to create social distancing in an effort to help control the spread of COVID-19.

  • Effective today March 16, 2020 for a two week period, we will be limiting appointments to:
    • Sick, injured and emergency situations
    • Important recheck appointments
    • If you have a puppy or kitten in an active vaccination process, we want to stay on established schedule
    • Refills on medications and/or food purchases
  • For above scenarios, we encourage you to call our office at 402-884-3383 for coordination
    • A drop-off or curbside service approach will be taken to limit exposure and reviewed with you at time of scheduling.
      • Drop-offs. You would leave your pet with us for the day to complete exam and/or procedure with pick up time to be determined.
      • Please phone the clinic upon arrival, a team member will retrieve your pet from the car and discuss your pet’s medical needs.  After the exam/necessary testing, we will return your pet to your car to include any needed medications.
    • If you have a routine procedure, exam, or technician appointment scheduled, we will be contacting you directly to re-schedule.

We love our patients, and we’re passionate about the care we provide throughout their lives. After every appointment, our clinic is cleaned and sanitized using a disinfectant formulated to kill coronavirus, among other germs. We provide hand sanitizer for clients and team members, and we work closely with our teams to ensure that anyone who is not feeling well understands that we support them staying home.

We understand you may have specific questions about how to keep your pets and families safe, and we are here to support you in every way possible.  To date, there is no evidence that companion animals can spread COVID-19 (per CDC guidance). For the latest information about coronavirus and pets, we encourage you to visit the links below:

This situation continues to evolve quickly.  We will continue to closely monitor the recommendations from the Centers for Disease Control and Prevention, the World Health Organization and other public health agencies.  We are committed to ensuring the best possible communication and will send updates accordingly. Please check our Facebook page for updates as well.

At Fort Street Veterinarian, everything we do is with a heartfelt commitment to ensuring the best possible health for your pet. Thank you for the opportunity to care for your pet and family. Please stay safe and healthy.

Sincerely,

The Fort Street Veterinarian Team